Shipping policy

Last updated: May 2026

Welcome to Sterling Shop. We are committed to delivering your products quickly and securely throughout Australia.

Shipping Coverage

We currently offer shipping across Australia.

Free Shipping

We provide FREE standard shipping on all orders within Australia.

Processing Time

Orders are usually processed within 1–2 business days after payment confirmation.

Delivery Time

Estimated delivery time is 3–7 business days depending on your location and courier service availability.

Please note:

• Orders are not processed on weekends or public holidays
• Delivery times may vary during busy periods or peak seasons

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where available.

Incorrect Address

Customers are responsible for providing accurate shipping information. Sterling Shop is not responsible for delays or losses caused by incorrect or incomplete addresses entered at checkout.

Contact Information

If you have any shipping questions, please contact us:

Sterling Shop
84 Mercantile Parade
Kensington VIC 3031
Australia

Phone: +61 411 101 771